Following the official launch of Battlefield 6, some players experienced serious technical issues, with a widespread "Content not installed" error preventing them from accessing the game. This issue primarily affected users playing through the EA app, while Steam players were largely unaffected.
Several players reported on social media platforms like Reddit and X that, even after pre-loading and confirming the complete installation, they were prompted to "purchase" installed content. Some users attempted to repair files, reinstall the game, remove the single-player campaign component, and reboot, but all attempts failed to resolve the issue.
Community discussions suggest the issue may be related to the EA app's license recognition mechanism, which incorrectly marked owned content as unlicensed. Some players, citing information from the official Battlefield Discord server, claim the issue stems from a license recognition vulnerability, not a missing installation file. The number of affected players continues to grow, with many seeking refunds or switching to Steam.
The official Battlefield communication account subsequently responded, stating: "We are aware that some players are experiencing issues with prompts requiring them to purchase DLC or similar content when entering the game. The team is actively investigating and will release an update soon. Thank you for your patience." EA has not yet announced a timeline for a fix.
This incident has raised questions about the stability of EA's platform, with some players comparing it to server issues during the early days of Battlefield 4. Others have criticized internal testing for failing to identify basic licensing errors earlier.
Although Steam saw over 600,000 concurrent players during the initial launch, setting a series record, the "Content not installed" error and login issues have impacted the player experience to some extent. EA stated that work on a fix is ongoing and further progress will be announced later.